Palette Pop
FREE SHIPPING ON ORDERS OVER 50€
Free size exchange!
Brighten up your look with 'Palette Pop'!
Bright colors for a playful look and instant charm. Small in size, giant in inspiration. Dare to shine!
Opciones de Envío
Envío Express:
- Disponible sólo para entregas en la península
- Plazo de entrega: 24 a 72 horas laborales
- Coste: 6,99€
Envío Estándar
España (Península):
- 48-72h Premium: 6,99€ (cualquier importe)
- 3 a 5 días laborales: 3,99€ (hasta 49,99€)
- 3 a 5 días laborales: Gratis (a partir de 50€)
Islas Baleares:
- Plazo de entrega: 3 a 4 días laborales
- Coste: 10€ (cualquier importe)
Portugal:
- 3 a 5 días laborales: 6,00€ (hasta 49,99€)
- 3 a 5 días laborales: Gratis (a partir de 50€)
Europa:
- Plazo de entrega: 6 a 7 días laborales
- Coste: 15€ (cualquier importe)
Canarias, Ceuta y Melilla:
- Plazo de entrega: Aprox. 10 días laborales
- Coste: 10€ (cualquier importe)
PERIOD FOR EXCHANGES AND RETURNS 15 DAYS WITH EXCEPTION:
We want you to be happy with your order, but if not, don't worry, it's no big deal, you have 15 business days to process the exchange or return of your order.
Exchange or return are different situations in your purchase, we explain everything:
Exchange : The FIRST exchange is FREE , as long as it is for a change of size of the same model, we process everything and assume the cost of managing the shipping and collection.
Returns: The customer assumes the cost of returning the items or order.
To know the complete return and exchange policy, simply click here
To access the returns portal, you can do so here
Palette Pop
Do you have any questions?
Discover the most frequently asked questions
WHERE IS MY ORDER?
You will receive all notifications about the status of your order by email, from its preparation to its shipment, along with shipping information and tracking number.
HOW LONG DO ORDERS TAKE TO ARRIVE?
The national delivery time on the peninsula is 48-72 business hours.
Balearic Islands, approximate delivery time is 4 to 5 business days.
Canary Islands, the delivery time can be between 10 to 15 business days depending on the post office and customs.
Portugal, delivery time is 72 business hours.
IS IT SAFE TO PAY BY CARD?
On our website we have an SSL certificate to improve security and all content is encrypted, in addition to double bank verification.
Make sure you are buying on our website and that the domain is k-guapa.com
HOW CAN I CONTACT YOU?
If you need to write to us, please do so by email at info@k-guapa.com or by calling our WhatsApp number. We will assist you during customer service hours. If you write to us through social media, we will respond as soon as possible.
CAN I EXCHANGE MY GARMENT FOR ANOTHER GARMENT, OR A LARGER/SMALLER SIZE?
Of course, changes are also free on our part if they are within the peninsula, but we only allow one change per item.
And if you want to exchange it for another item of higher value, it's very easy. We will give you a voucher for the amount paid so you can deduct it from your order.
WHAT TIMEFRAME DO I HAVE TO MAKE AN EXCHANGE OR RETURN?
15 DAYS from the date of delivery.
Your opinion is the most important
Over 1,000 5-star reviews
Let customers speak for us
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Espectacular
Estoy encantada y es buen material acerté muchas gracias por todo.
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Muy bonito, buena calidad, lana gustosa
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Muy bonito, buena calidad
Tallan un poco justo pero bien, son muy chulos
Fue mi primera compra y me preocupaba un poco porque era talla única,pero realmente es para las tallas que indicaba
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